Atos Work Values

Daily Duties at Atos:

● Day-to-day management responsibility of delivering outsourced services to clients ● Provided strategic process improvement recommendations ● Collaborated with infrastructure and application teams to identify and resolve incidents ● Supervised change improvements to clients’ platforms ● Proactively measured and tracked customer tickets (incidents) to ensure timely resolution ● Provided timely issue/incident status updates, root-cause analysis and strategy recommendations ● Produced monthly reports for management and clients ● Ran weekly team meetings with documentation ● Directed the planning and execution with the Continuous Availability Team for the smooth yearly Disaster Recovery exercise for the 4 clients that I supported ● Coordinated Client Service Requests and new service opportunities ● Coordinated the Change Management process ● Supervised IT production planning with Client and Third Parties

What they like about Atos:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

CICS, Systems Programmer, Disaster Recovery, Documentation, Infrastructure, Management, Planning, Process Improvement, Production Planning, Customer Service

Skills

Problem Solving, Customer Communication, Client Relations, Disaster Recovery Coordination, Understanding the issue, Resolution Tracking, Customer Service

These are some of the questions we asked our climbers about their experiences with Atos: