Oracle Work Values

Daily Duties at Oracle:

15 years in company including Siebel Systems before the acquisition. - Directly managed IT Service Support for Oracle Headquarters regional offices in the Silicon Valley, streamlined the execution of major IT initiatives with staff that was responsible for direction of all HQ Desktop Support, Wiring and VoIP activities. - Business partner with all department leads to provide technical consulting services regarding use of computers, networks, mobile devices and VoIP in order to satisfy business needs to achieve ~95-99% internal customer satisfaction ratings quarter after quarter. - Coordinator for all Very Large Webcast events and Global IT lead for off VPN webcast solution for company. - Training IT staff in exemplary customer service management processes and procedures providing coaching and mentorship to improve effectiveness. - Project Manager for Headquarters power maintenance activities in Data Center then entire HQ campus for substation maintenance. - Information Technology Point of contact for all Real Estate, Sales, Marketing and Facilities IT projects in the Silicon Valley Oracle offices. - Open World 2006 - 2014 PC Clinic manager, Mobile PC Clinic program manager to provide onsite and remote support to users. - New laptop/Smartphone/tablet device/software, OS testing, documentation and Knowledge Base creation, vendor escalations. - Video conferencing pilot coordinator (Cisco Telepresence/Movi/Jabber) for HQ region in order to reduce travel expenses and increase team interactions which had to this time necessitated travel and time/expense. - Windows 7, 8, 10 evaluation and rollout Lead, Windows 7, 8, 10, Apple Mac program manager, Linux user new technology advocate. - Mergers & Acquisition – Day 1 orientation, presentation lead, support and acclimation in order to facilitate effective integration. - CRM On Demand – Defined, tested, communicated, documentation/content workflows, User Acceptance Testing as Global IT single point of contact. - Point of contact for all external vendor recruiting activities for the placement of supplemental resources (contractors) across US

What they like about Oracle:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Desktop Computer, Desk Top Support, Documentation, Mergers, Oracle, Jabber, Laptop Computer, Linux, Microsoft Windows, Video, linux, Operations, Technical Support, Business Process Improvement, Mentoring, Team Building, MBA, Information Technology, Executive Support, Mobile Devices, Windows, OS X, New Hires, Audio/Visual, International, Multi-lingual, Customer Service, Client Services, Technical Operations, Headquarters

Skills

Technical Operations, Technical Support, Executive Support, Business Process Improvement, IT Management, Mergers and Acquisitions, Team Building

These are some of the questions we asked our climbers about their experiences with Oracle: