Pw C Work Values

Daily Duties at Pw C:

HCIS Manager; July 2013 to August 2016 • Led and coached 2 Senior Associates on the HC Management Team who administer and configure the US Firm ATS • Monitor all integrations between ATS, onboarding applications, and PeopleSoft • Serve as liaison between National Sourcing Operations, US IT, and other Third-Party Vendors • Serve as SME for ATS and onboarding applications which includes: o providing consultation and demonstrations to other PwC territories o providing technical expertise and guidance during implementations, enhancements, projects, and acquisitions o participating and providing technical expertise on RFPs integrating with ATS and onboarding applications including requirements reviews, scoring, and presenting recommendations o attending IBM Kenexa conferences, Regional User Groups, Networking Groups and reviewing release documentation to identify enhancements, efficiency opportunities, and executing both o Identifying trends through reporting and team with appropriate groups to implement enhancements o Establish governance, Standard Operating Procedures, and SLAs with onshore and offshore teams as well as US IT and Third-Party Vendors o Kenexa Workbench certified for ATS configurations • Manage relationship with IBM Kenexa, consisting of regular and ad hoc touch points sometimes resulting in difficult conversations when deliverables were not met accurately or delivered on time • Lead and coach 6 Senior Associates on the HC Talent Development Team who support the Firm’s Total Rewards strategy consisting of base pay, bonuses, career milestones, non-monetary rewards, tuition reimbursement, credential programs, as well as system support for issues, tickets, projects, enhancements and UAT • Oversee accuracy and data integrity of all US compensation changes including (but not limited to) annual increases, annual bonuses, special payments, LoA /return from LoA • Serve as HC Talent Development consultant on projects such as eCompensation maintenance, Student Loan Paydown Program, Total Rewards Statements and our me@pwc mobile app • Maintain strong working relationships within the HR SSC, US IT, Third Party Vendors as well as Stakeholders. Facilitate connectivity across these groups when projects and issues have downstream impacts • Coaches Corner facilitator • Future Leaders Summit committee member • Project Belize Alumni and Planning Team Member • Supported Third Party Labor application (Beeline) for contingent labor and provided technical consultation on enhancements (2013-2014) • Supported Retain application for domestic deployment of Client Service staff on engagements (2014) • Supported Procurement Team as liaison during RFP / SOW process including review of documentation and participating as the Business during teleconferences and presentations with Third Party Vendors HCIS Senior Associate September 2011 to July 2013 • Collaborate with National Sourcing Operations, RS&OB, US IT, and Third-Party Vendors to improve functionality of ATS including developing and communicating ideas for improvement of the system • Liaise with US IT and Third-Party Vendors on complex issues driving for resolution and Root Cause Analysis to avoid future occurrences • Complete system testing upon enhancements to Onboarding systems; providing feedback and improvement ideas • Attend IBM Kenexa and Beeline conferences leveraging information learned to suggest system enhancements • Resolution of issues found in daily reporting and reported in ticket queue escalating trends immediately • Effectively communicate system issues to Stakeholders and HR SSC teams with guidance included for end users • Individually supported Beeline from a technical perspective including day to day issues as well as travelling to vendor site to provide guidance, expertise, and suggestions during re-implementation Onboarding and Recruitment Services August 2010 to September 2011 • Provide recruitment services for Canadian Firm including screening candidates, scheduling interviews, preparing offer letters (French and English) and keying new hires into PeopleSoft • Coordinate and ensure completion of background checks • Prepare and send New Hire communications regarding Orientation and Arrival details • Provided support for all recruiters in Alberta, Manitoba, Newfoundland and Labrador, Nova Scotia, and Quebec Project Coordinator, US IT May 2009 to August 2010 • Project Manager on US ATS implementation including individually leading sub work streams, deliverables, project plans and being point of contact for all project resources • Project Manager on Financial system upgrades • Metrics and Reporting • Budget Forecasting and Reconciliation (including accruals and carryover) Executive Financial Summary (creation and maintenance) • Monthly Financial Reporting and Analysis • Project Plan creation and maintenance • Vendor Management • Procurement • Project Support (including support of BA, staging test data, SIT, UAT script writing and execution) • Program Support • PPMI Training Initiatives • Process Creation and Implementation Team Assistant August 2008 to May 2009 • Provided professional support to 14 US IT Directors • Attended and supported two Annual Partner Meetings • Created and Implemented Peer Recognition Committee • Built and maintained solid relationships internal and external to the Firm • Created and Implemented daily newsletter for Solution Support Center • Created and maintained excellence roadmaps for Infrastructure Operations • Miscellaneous reporting, event coordination, travel preparation, and special projects

What they like about Pw C:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Project Manager, Business Analyst, Implementation, Collaboration, Process Improvement, Training, Thought Leadership, Leadership, Change Management, Manager, Vendor Management, Procurement, Performance Management, Strategic Planning, Organizational Design, Communication, Interpersonal Skills, Writing Skills

Skills

written communication, verbal communication, Leadership, Management, Collaboration, Process Improvement, Vendor Relations, Change Management, Implementation, Stakeholder / Business Partner Management, Enterprise Solution Expert, Microsoft Applications, PeopleSoft, Oracle Applications, IBM Kenexa Applications, SuccessFactors

These are some of the questions we asked our climbers about their experiences with Pw C: