Usertech Work Values

Daily Duties at Usertech:

As a Usertech agent, worked with companies who contracted with our firm to develop both hands-on and lecture based courses designed to get company employees up an running on Peoplesoft software as it related to their business. Training included both hands-on classroom on how to navigate and use the Peoplesoft program designed for their organization, as well as attitudinal training for employees to help facilitate the corporation changes that typically accompanied the new software integration. As a Usertech employee, it was also my role to facilitate the relationship with the customer, ensure we were meeting all objectives for the original scope of work as well as foster new opportunities with the company. In that capacity, I also used my MIS background to work with the security team at Boston Scientific to define the security parameters and roles for access into their system. While working with Boston Scientific, led a team of Usertech course developers who assisted in the preparation of course materials as well as instruction.

What they like about Usertech:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

management, Instructional Designer, Process Improvement, Customer Relationship Manager, Instruction designer, Mentor

Skills

Customer Relations Program Manager, Course Design, Developer, Software Designer, Instructor, QA/Test Manager

These are some of the questions we asked our climbers about their experiences with Usertech: