Adventist Health Multiple Locations Work Values

Daily Duties at Adventist Health Multiple Locations:

Project Manager, 11/11 to 05/12, St. Helena Hospital, St. Helena, CA Data Analyst/Project Manager, 07/04 to 02/08, Corporate Office, Roseville, CA Special Projects Manager/Patient Relations Officer, 10/98 to 06/04, Paradise Valley Hospital, National City, CA - Managed multiple projects simultaneously for multiple departments including: Risk Management, Performance Improvement, Infection Control, Quality Improvement, Pharmacy, Health Information Management, Human Resources, ICU, Radiology, Cardiology, Administration, Medical Staff, Medical-Surgical, Information Technology, Workers Compensation, Health Plan Department, and Emergency Department. - Analyzed and tracked risk occurrences and pharmacy/adverse drug reaction reports; collaborated with leadership to create policies/procedures to lessen risks and improved safety standards and verified compliance requirements were kept. - Project managed infection control/hand hygiene survey of over 800 employees and volunteers. Analyzed data and created hospital-wide graphing analysis of information; presented information to the hospital board. - Daily reported and monitored infection control reports to Health and Human Services. - Created MS Access database to keep records and create various reports for senior leadership teams/administration. - Gathered, researched, and summarized data to make recommendations with stakeholders (senior team leaders and C-level executives) to advance key initiatives. Identified and supported process/performance improvement initiatives by focusing on providing the best customer service and quality products and to meet compliance requirements. - Analyzed over $100 million of health plan claims data. Determined PMPM (per member per month) breakdown of health plan costs. Managed forecasting demand of health plan costs. - Assisted in JCAHO developments; researched problems and provided methods for corrections required by JCAHO; trained physicians, nursing staff, and other key stakeholders on new requirements. - Managed teams ranging from 3 to 15 people depending on project type and scope. - Oversaw patient satisfaction issues and provided conflict resolution. Managed, developed, and trained on patient relations training material and methodologies. Collaborated with leadership to employ resolutions and follow-up actions. Addressed risk incident reports in accordance with organizational and federal regulations. Served as a patient point of contact ensuring excellent services, outcomes, and overall experience. - Developed surveys for various statistical analysis to determine best practices for best outcomes, improving care, controlling costs, and lessening risks throughout hospital. - Worked with leadership to create policies/procedures for the patients’ best interests and lessen risk occurrences. Consolidated policies/procedures for cross-functional departments and regional hospitals. - Proficient in window-based software and company-specific databases. Working knowledge of Microsoft Office (Access, Excel, Outlook, Project, PowerPoint, Visio, and Word). Troubleshoot Website, IT, software, and hardware issues.

What they like about Adventist Health Multiple Locations:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Cardiology, Compensation, Forecasting, ICU, Infection control, Information Technology, Management, Microsoft Access, manager, radiology, hospital, healthcare, health care, performance, improvement, quality, project, project management, project manager, coordinator, patient, advisor, consultant, consulting, financial, analysis, analyzing, research, IS, IT, c-level, executives, stakeholders, enterprise, statistical, data, database, software, hardware, medical center, medical, nurses, physicians, doctors, senior leadership, team, project coordinator, project coordination, contract, C-level executives, senior management, coordinate, manage, implement, implementation, AS400, Healthpac, Microsoft, Word, PowerPoint, Google Sheets, Google Docs, Excel, Outlook, Skype, WebEx

Skills

Word, Excel, Project management, Leader, Project coordination, Outlook, Presentations, Communication, Working with senior leaders/c-level executives and other stakeholders, Spreadsheets/Graphs, Analysis, Lean Six Sigma, Detail-oriented/organization, Training others, Mentoring, Powerpoint, AS400, Healthpac, databases, Learning software quickly, Teamwork

These are some of the questions we asked our climbers about their experiences with Adventist Health Multiple Locations: