Verizon Communications Inc Work Values

Daily Duties at Verizon Communications Inc:

• Consistently exceeded sales, account service and collections objectives within company guidelines through a professional, detail-oriented, relationship management approach and by exercising good judgment. • Supported various managers and intracompany staff on resolving billing/service issues, customer complaints/escalations and legal investigations as-needed through diligent systems and records research. • Wrote and proofread a variety of customer response letters and internal correspondence. • Coached new representatives on customer contact standards and job functions as-needed.

What they like about Verizon Communications Inc:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Marketing Management, Business Requirements, Information Technology, Management, Process Improvements, Project Management, SDLC, Systems Development, Office Management, Operations Management, Executive Assistant, Executive Support, Organizational Development, Human Resources, IT Management, Training and Develpoment, Methods and Procedures

Skills

Managing and Training Personnel, Scheduling and Calendar Management, Interfacing With and Supporting Executives, Customer/Account Service, Event Planning, Gathering Business Requirements, Performance Appraisals, Contract Administration, Developing RFPs, RFIs and IFBs, Interfacing With and Supporting Diverse Stakeholders, Communications and Presentations, Organizational Development, Strategic Planning, Office Management, Sales and Marketing, Managing IT, Managing Vendors, Managing Tradespersons, Data/Network Centers, Staffing Diversity Programs, Tailoring Correspondence for Internal and External Audiences, Corporate Communications, Community Relations, Process Improvements, After-Action Reviews, Client-Facing and Account Management, Forensic Research, Document Control and Record Keeping

These are some of the questions we asked our climbers about their experiences with Verizon Communications Inc: