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Illumina Work Values
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Daily Duties at Illumina:
I am charged with leading and maturing a global service business through a clinical transformation introducing new toolsets and enhanced efficiencies to drive scale, keep pace with double digit growth and to vastly improve the customer experience. The team is comprised of over 1000 employees globally and serves both research oriented scientists and clinical professionals focused on cancer and reproductive health. Areas of responsibility include Field Service Delivery, Field Application Scientist Implementation, Training, Service Development, Complaint Management, Product Feedback, Professional Services, Technical Support, Service Spare Parts, Service Marketing, Service P&L, Customer Satisfaction/Loyalty, Customer Experience Management, and Customer Success.
What they like about Illumina:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Agile, Amazon Web Services, Microsoft, Nuclear Medicine, Commercial, Service, Success, Support, Field Service, Technical Support, Service Level Agreements, P&L, Customer Experience, Product Management, FDA Governance, Professional Services, Service Operations
Skills
Transformational Leadership, Innovative Commercial Leader, Experienced Customer Success Leader, Shareholder, Global Customer Service, Sales and Marketing Strategy, Medical Device, Biotechnology, Sales and Marketing Strategy, Revenue Generation, Growth Strategies, Commercial Leadership, Commercial Operations, Commercial Operations
Information about Illumina
Company Rank: Not Available
Average length of employment : 3 years
Average salary of employees: $250,000
These are some of the questions we asked our climbers about their experiences with Illumina:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Illumina had these interests:
| Websites | |
|---|---|
| John Liebig Profile https://www.linkedin.com/in/john-liebig-16b2818/ |
Linkedin Profile |
