American Express Work Values

Daily Duties at American Express:

 Strategically led the Vendor Management team that drove effective management of technology supply & service vendors supporting key business operations from IBM, HP, EMC, Stratus, AT&T, Verizon, and AT&T, among others.  Led end-to-end technology vendor sourcing negotiations including RFI - Request for Information, Requests for Quotes (RFQ) and Requests for Proposals (RFP), contractual engagement and on-going maintenance processes. Drove contractual performance metrics (i.e. Service Level Agreements, Key Performance Indicators) on vendors.  . Successfully directed governance and vendor management of 7 large-scale IT outsourcing vendors.  . Led critical Technologies Risk, Third-Party Vendor & Bank Lifecycle Management Program.  . Delivered critical oversight of operational costs equaling $1.2 billion of expense and revenue recovery per year.

What they like about American Express:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Financial Services and Information Technology Leader

Skills

Broad knowledge of computer hardware and software platforms comprising: • Mainframe, Servers, Disk Storage, Tape and End User Computing Devices, Information Technology Management skills, Contractual Management - Managed Major Technology Vendors Effectively like IBM, EMC, HP, Stratus Technologies, Verizon & Sprint, GLOBAL BANKING OPERATIONS MANAGEMENT ￨ STRATEGIC ANALYSIS / PLANNING ￨ DEVELOPMENT BILLION-DOLLAR BUDGET CONTROL ￨ PROFIT / LOSS ￨ SOURCING LEADERSHIP ￨ MULTI-PROJECT & CONTRACTUAL MANAGEMENT ￨ TRENDS TRACKING￨ RESOURCE ALLOCATION ￨ , EXPENSE CONTROL ￨ PROJECT MANAGEMENT OFFICE LEADERSHIP (RE-ENGINEERING & GLOBAL REAL ESTATE) ￨ COST -REDUCING INITIATIVES ￨ COMPLIANCE ￨ AD HOC ANALYSIS ￨ MERGER / ACQUISITION INTEGRATION ￨ RISK MANAGEMENT ￨ VENDOR SOURCING RELATIONS

These are some of the questions we asked our climbers about their experiences with American Express: