Interested in finding more jobs in Austin, TX? Click Here to create a Climber profile today!
Tiolvi/Ibm Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at Tiolvi/Ibm:
• Managed a dept of 15+ desk side technicians in establishing exemplary customer service by implementing an effective customer response protocol. Our dept saw a 70% improvement in our customer satisfaction over a 6 month period • 5+ years of experience troubleshooting PC hardware issues on Intel/AMD platforms from Microsoft Windows 98 to Windows XP • Hardware knowledge includes PC and Server parts replacement as necessity to fix malfunctioning issues • Strong analytical, troubleshooting, problem-solving and performance tuning skills • Ability to work in a team environment and also independently with minimal supervision • Possess strong interpersonal, communication and organizational skills
What they like about Tiolvi/Ibm:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Tags
Hardware/Systems, Help Desk, Intel, Lotus Notes, Microsoft, Microsoft Windows, it jobs, management, Sr. Manager, change management, Training management, IT Infrastructure, leadership, 2nd line management, Call center Management, Help desk Management, IT Operations Management
Information about Tiolvi/Ibm
Company Rank: Not Available
Average length of employment : 12 years
Average salary of employees: $95,000
These are some of the questions we asked our climbers about their experiences with Tiolvi/Ibm:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
|
| Were you recognized for meeting or exceeding expectations? | 0.0 |
|
| Did you feel like your personal contribution was important? | 0.0 |
|
| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Tiolvi/Ibm had these interests:
| Websites | |
|---|---|
| Larry Delagarza http://www.linkedin.com/in/larrydelagarza |
This is my networking page |

