Interested in finding more jobs in Austin, TX? Click Here to create a Climber profile today!
Apple Inc. Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at Apple Inc.:
• Managed and led 15 new Spanish advisors to CSAT% avg. 95%. Earned Top 15% and Top 3% Manager award • Observed and coached soft skills to customer service advisors. Coached “empathy, acknowledgement, partnering and gaining agreement on every call with customers • Lead and documented team meetings • Led Latin Support management by implementing “CARING” model to Apple Care • Promoted to Training Team Manager • Observed “instructor lead training” and coached towards improvement
What they like about Apple Inc.:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Hardware/Systems, Help Desk, Intel, Lotus Notes, Microsoft, Microsoft Windows, it jobs, management, Sr. Manager, change management, Training management, IT Infrastructure, leadership, 2nd line management, Call center Management, Help desk Management, IT Operations Management
Information about Apple Inc.
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $95,000
These are some of the questions we asked our climbers about their experiences with Apple Inc.:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
|
| Were you recognized for meeting or exceeding expectations? | 0.0 |
|
| Did you feel like your personal contribution was important? | 0.0 |
|
| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Apple Inc. had these interests:
| Websites | |
|---|---|
| Larry Delagarza http://www.linkedin.com/in/larrydelagarza |
This is my networking page |
