Net App Work Values

Daily Duties at Net App:

Responsible for leading a team of Field Escalation Managers and Field Service Engineers in the Great Lakes / Ohio Valley districts that provided pre-sales and post-sales support for customers, partners, and sales teams with the primary responsibility of managing a positive customer experience. - Assisted with development and implementation of projects, policies, and best practices procedures. - Worked collaboratively to develop budgets for approval and ensured adherence. - Acted as a liaison with customers and internal cross-functional organizations to assist in the development, modification, and execution of company policies that positively affect operations and customers’ experiences with products and services.

What they like about Net App:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

it jobs, software, linux, ITIL, Technical Account Manager, help desk, support manager, program manager, customer success manager, Management, hardware

Skills

Management

These are some of the questions we asked our climbers about their experiences with Net App: