Net App Work Values

Daily Duties at Net App:

Responsible for leading a team of Field Escalation Managers and Field Service Engineers in the Great Lakes / Ohio Valley districts that provided pre-sales and post-sales support for customers, partners, and sales teams with the primary responsibility of managing a positive customer experience. - Assisted with development and implementation of projects, policies, and best practices procedures. - Worked collaboratively to develop budgets for approval and ensured adherence. - Acted as a liaison with customers and internal cross-functional organizations to assist in the development, modification, and execution of company policies that positively affect operations and customers’ experiences with products and services.

What they like about Net App:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

it jobs, software, linux, ITIL, Technical Account Manager, help desk, support manager, program manager, customer success manager, Management, hardware

Skills

Management

These are some of the questions we asked our climbers about their experiences with Net App: