Tegile Work Values

Daily Duties at Tegile:

Build professional relationships with customers post-sales and be familiar with clients’ architecture, infrastructure, and business goals. Deliver quarterly business reviews for Premier Support customers. • Acts as the central point of contact for all technical teams during the escalation and drives time to resolution of support cases. Sets priorities and assigned resources based on criticality and impact. Tegile produces multi-protocol, unified storage arrays targeted at the mid-market for a broad range of applications, including server and desktop virtualization. It includes industry leading inline compression and deduplication that works by enabling users to do more with less. * Focused on critical business impact and product escalations, dedicated to driving improved customer satisfaction and time to resolution. * Manage internal and external communication at all levels, driving awareness, appropriate expectations, and gaining customer confidence in meeting the required SLA. * Participated in root-cause and postmortem activities for oversight of product and process improvements.

What they like about Tegile:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

it jobs, software, linux, ITIL, Technical Account Manager, help desk, support manager, program manager, customer success manager, Management, hardware

Skills

Management

These are some of the questions we asked our climbers about their experiences with Tegile: