Tegile Work Values

Daily Duties at Tegile:

Build professional relationships with customers post-sales and be familiar with clients’ architecture, infrastructure, and business goals. Deliver quarterly business reviews for Premier Support customers. • Acts as the central point of contact for all technical teams during the escalation and drives time to resolution of support cases. Sets priorities and assigned resources based on criticality and impact. Tegile produces multi-protocol, unified storage arrays targeted at the mid-market for a broad range of applications, including server and desktop virtualization. It includes industry leading inline compression and deduplication that works by enabling users to do more with less. * Focused on critical business impact and product escalations, dedicated to driving improved customer satisfaction and time to resolution. * Manage internal and external communication at all levels, driving awareness, appropriate expectations, and gaining customer confidence in meeting the required SLA. * Participated in root-cause and postmortem activities for oversight of product and process improvements.

What they like about Tegile:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

it jobs, software, linux, ITIL, Technical Account Manager, help desk, support manager, program manager, customer success manager, Management, hardware

Skills

Management

These are some of the questions we asked our climbers about their experiences with Tegile: