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Mqc Group, Inc. Work Values
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Daily Duties at Mqc Group, Inc.:
Deliver superior customer service and account management results by creating policies and procedures to optimize the customer experience. • Acquire feedback from customers and analyze the data to identify best practices • Establish policies the entire staff can adhere to so all customers receive the same quality of service • Implement new ideas and strategies to increase customer satisfaction and company loyalty • Maintain the company’s IT systems utilized for sales and service operations
What they like about Mqc Group, Inc.:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
it jobs, software, linux, ITIL, Technical Account Manager, help desk, support manager, program manager, customer success manager, Management, hardware
Skills
Information about Mqc Group, Inc.
Company Rank: Not Available
Average length of employment : 9 years
Average salary of employees: $75,000
These are some of the questions we asked our climbers about their experiences with Mqc Group, Inc.:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Mqc Group, Inc. had these interests:
| Books | |
|---|---|
Micah Solomon |
Exceptional Service / Exceptional Profit - building a 5-star Customer Service organization. |
| James Alexander |
BRILLIANT CUSTOMER SUCCESS MANAGING THE CUSTOMER EXPERIENCE FOR PROFITABLE GROWTH AND BRAND DOMINANCE |
| Websites | |
| searchstorage.techtarget.com http://searchstorage.techtarget.com/ |
Storage technology news and tips. |
| Computerworld http://www.computerworld.com/ |
IT news, technology, and reviews. |
| LinkedIn http://www.linkedin.com |
Professional network. |
