Mgm Grand Detroit Work Values

Daily Duties at Mgm Grand Detroit:

Directly assisted upper management with ensuring all guests received excellent service. Maintained the highest caliber of customer service to all guests and team members. Became the lead person for new specialist and particularly challenging guest concerns; developed into one of the company’s primary mentors/trainers for both new and established employees. Increase retention and satisfaction rates thru promoting enduring relationships with a diverse clientele. Cooperatively work with others to produce and deliver satisfactory work. Experienced diffusing client issues with tact and care; handled customer problems, inquiries and complaints. Answered billing questions and address payment issues. Multi tasked in a high volume, high stress environment.

What they like about Mgm Grand Detroit:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Payroll, ROI, Corrective Actions, Customer Service, Financial, Financial Statements, Management, Sales, Sales Reports, Scheduling, MS Office, Strategic Management, Conflict Resolution, Organizational Leadership

Skills

Conflict Resolution , Payroll, Customer Service, Multi-departmental Management, Logistics, Organizational Leadership, MS Office, Coaching and Developing , Strategic Managment, Continuous Improvement , Corrective Actions, Scheduling , Sales

These are some of the questions we asked our climbers about their experiences with Mgm Grand Detroit: