Ford Credit Work Values

Daily Duties at Ford Credit:

Managed team of 65 plus recovery collectors servicing both retail balances and lease end of term balances. Vendor management, project management utilizing Six Sigma methodology, increased recoveries year over year, created revenue generating opportunities, hired, developed and trained. Managed performance, coaching, and staffing levels. Promoted open door policy improving employee satisfaction surveys each year.

What they like about Ford Credit:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Customer Service, Policies and Procedures, Quality Assurance, Training, Call Center, Retention, Bankruptcy, Mentoring, Collections, vendor management, project management, hiring, performance management, budget, staffing

Skills

leadership, mentoring, project management, performance management

These are some of the questions we asked our climbers about their experiences with Ford Credit: