Hyundai Work Values

Daily Duties at Hyundai:

Managed the day-to-day collection efforts of the secondary collection department with 65 plus team members. Minimized losses, monitored dialer results, abandonment rates and call results. Forecasted staffing levels, budget management, managed overtime, monitored and improved morale, promoted open door policy and leadership training. Project management, vendor management, hiring and developing. Managed Recovery Department concurrently for 6 months.

What they like about Hyundai:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Customer Service, Policies and Procedures, Quality Assurance, Training, Call Center, Retention, Bankruptcy, Mentoring, Collections, vendor management, project management, hiring, performance management, budget, staffing

Skills

leadership, mentoring, project management, performance management

These are some of the questions we asked our climbers about their experiences with Hyundai: