South State Bank Work Values

Daily Duties at South State Bank:

 Managed 8 department managers and 45+ employees  Managed the IT Service and Support Desk averaging 32K tickets yearly; provided Tier 1 Service Desk support (1200 End Users), technical phone support, the Boss Diagwin ticketing system, and the in-house request system.  Supervised the Tier 2 Manager and provided Tier 2 Technical Support to 1,500 end points, managed hardware, directed desktop/PC imaging, repair, and troubleshooting. Managed Tier 3 End-Point Management (IBM Tivoli AKA BigFix).  Directed security patch management and software deployment; supervised application, web, and core banking system programmers, and in-house Web/SharePoint.  Administered MS Servers including 40+ corporate servers, and 100+ branch servers; oversaw Active Directory Administration, MS Exchange Administration, and network security. Converted the company to ShoreTel VOIP.

What they like about South State Bank:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

IT Leadership, Disaster Recovery, Incident Response, Network Services, Networking, IT Managment, Change Managment, IT Director, Mobile Device MGT, Asset Management, TEM, Process Improvement, MS SQL Admin, Web Development, Applications Development, Motivator, Team oriented, Project Management, Mergers and Acquisition expertise, Strong Leadership, Strong Interpersonal and Professional Communication Skills, Expert Vendor Negotiation and Relationship Management, Policy and Procedure Development and Implementation, Inventory and Asset Management, Strong project management acumen

Skills

• Strong Leadership – I have extensive management experience inspiring employees to deliver outstanding results. My teams are consistently at the top of the organization in terms of customer satisfaction and delivery against Key Performance Indicator, • Strong Interpersonal and Professional Communication Skills from Customers to Board of Directors, • Technical Insight – I stay abreast of current technologies and industry trends. I have an understanding of all levels of IT Infrastructure. Application Support, Web Development, IT Service Desk systems, networking, mobile device management, and tel, • Expert Vendor Negotiation and Relationship Management, • Operational Efficiency – I constantly look for ways to gain efficiency in delivering a great internal customer experience. This includes determining the right staffing mix of Part-Time vs full-time employees and the ability to adjust quickly to cha, • Strong People Management Skills – I have a history of building high performing teams. I do this through engaging and rewarding the high performers, while managing the bottom performers up or out. Historically, I’ve had very little turnover (nega, • Strong project management acumen, Expert Ability to Manage Multiple Projects, always meeting or exceeding High Pressure Deadlines. (Managed multiple bank acquisition projects and 5 major Acquisitions/Mergers over the last 4 years.), • Process implementation/improvement – Established the Service Level Agreements for South State Bank IT Infrastructure, developed Standard Operating Procedures, and KPIs. My teams consistently hit or exceeded the Service Level targets.

These are some of the questions we asked our climbers about their experiences with South State Bank: