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Sprint Nextel Work Values
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Daily Duties at Sprint Nextel:
●Provided technical support in problem resolution for wireless phones, broadband devices and software support. ●Updated internal and external customers, verbally or through, social media regarding technical work completed on trouble tickets. ●Communicated with corporate account managers, market sales representatives, internal personnel, and third party dealers to clarify and resolve issues. ●Serve as First Call Resolution point for customer issues related to problems with handsets, Direct Connect, messaging, features, etc., through communication with technicians and engineers. ●Maintained history records and problem related documentation. ●Improved and expanded vendor relations that resulted in greater service and value to customers. ●Developed and enhanced professional relationships with clients from Sales Rep to the corporate level as a trusted and effective negotiator. ●Provided extensive product support for: Sprint CDMA, Nextel IDEN, Data link, Mobile Integrations.
What they like about Sprint Nextel:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Customer Service, Technical Support, Support Specialist, Quality Analyst, Call Center, Fulfillment Specialist, Business Communications, NOC (Network Operation Center), Microsoft Office, Data Modeling, Trend Analysis, Process Flow
Information about Sprint Nextel
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $47,500
These are some of the questions we asked our climbers about their experiences with Sprint Nextel:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Sprint Nextel had these interests:
| Websites | |
|---|---|
| Aisha Carter - Linkedin http://linkedin.com/in/aisha-carter-9b859058 |
Linked In profile |
