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At&T Broadband Work Values
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Daily Duties at At&T Broadband:
* Staff role responsible for the Customer Care contractual outsourcing portfolio supporting Video, Internet and Digital Phone. * Identify annual spend commitments and drive performance optimization from partners. * Terminate agreements with non-performing partners in conjunction with Supply Chain/Procurement. * Manage the Customer Care operational business infrastructure (IVR, Chat and Email) channels through a 24/7 Command Center * Workforce Staffing for 2,000 front-line employees that operated in a virtual call delivery model
What they like about At&T Broadband:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Tags
Retention, Transformation, Customer Service, Customer Experience, Strategy & Planning, Desktop Support, Customer Relationship Management, Client Services, P&L Management, BPO Experience, Business Operations, Process Management
Skills
Information about At&T Broadband
Company Rank: Not Available
Average length of employment : 6 years
Average salary of employees: $220,000
These are some of the questions we asked our climbers about their experiences with At&T Broadband:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at At&T Broadband had these interests:
| Websites | |
|---|---|
| Personal Career Website http://charleshutton.c.ws |
Customized Climber Career Website |
