Interested in finding more jobs in Englewood, CO? Click Here to create a Climber profile today!
At&T Broadband Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at At&T Broadband:
* Staff role responsible for the Customer Care contractual outsourcing portfolio supporting Video, Internet and Digital Phone. * Identify annual spend commitments and drive performance optimization from partners. * Terminate agreements with non-performing partners in conjunction with Supply Chain/Procurement. * Manage the Customer Care operational business infrastructure (IVR, Chat and Email) channels through a 24/7 Command Center * Workforce Staffing for 2,000 front-line employees that operated in a virtual call delivery model
What they like about At&T Broadband:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Retention, Transformation, Customer Service, Customer Experience, Strategy & Planning, Desktop Support, Customer Relationship Management, Client Services, P&L Management, BPO Experience, Business Operations, Process Management
Skills
Information about At&T Broadband
Company Rank: Not Available
Average length of employment : 6 years
Average salary of employees: $220,000
These are some of the questions we asked our climbers about their experiences with At&T Broadband:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
|
| Were you recognized for meeting or exceeding expectations? | 0.0 |
|
| Did you feel like your personal contribution was important? | 0.0 |
|
| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at At&T Broadband had these interests:
| Websites | |
|---|---|
| Personal Career Website http://charleshutton.c.ws |
Customized Climber Career Website |
