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Comcast Cable Work Values
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Daily Duties at Comcast Cable:
* Call Center Operations for Inbound Sales, Repair, Retention, and Billing. * Organization was comprised of 600 employees and supported 1.2M subscribers * Accountable for Call Center KPI's (Call handling efficiency, First Call Resolution, Bundle Sell-In Rates, Customer Retention) * Manage Business P&L * Motivate, Inspire and Mentor employees * Employee Attrition * Review and Approve Customer Care Learning and Development Curriculum * Monthly Business Performance Reporting
What they like about Comcast Cable:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Tags
Retention, Transformation, Customer Service, Customer Experience, Strategy & Planning, Desktop Support, Customer Relationship Management, Client Services, P&L Management, BPO Experience, Business Operations, Process Management
Skills
Information about Comcast Cable
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $220,000
These are some of the questions we asked our climbers about their experiences with Comcast Cable:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Comcast Cable had these interests:
| Websites | |
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| Personal Career Website http://charleshutton.c.ws |
Customized Climber Career Website |
