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Comcast Cable Work Values
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Daily Duties at Comcast Cable:
* Call Center Operations for Inbound Sales, Repair, Retention, and Billing. * Organization was comprised of 600 employees and supported 1.2M subscribers * Accountable for Call Center KPI's (Call handling efficiency, First Call Resolution, Bundle Sell-In Rates, Customer Retention) * Manage Business P&L * Motivate, Inspire and Mentor employees * Employee Attrition * Review and Approve Customer Care Learning and Development Curriculum * Monthly Business Performance Reporting
What they like about Comcast Cable:
Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.
Tags
Retention, Transformation, Customer Service, Customer Experience, Strategy & Planning, Desktop Support, Customer Relationship Management, Client Services, P&L Management, BPO Experience, Business Operations, Process Management
Skills
Information about Comcast Cable
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $220,000
These are some of the questions we asked our climbers about their experiences with Comcast Cable:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Comcast Cable had these interests:
| Websites | |
|---|---|
| Personal Career Website http://charleshutton.c.ws |
Customized Climber Career Website |
