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Aerotek/Frontier Communications Work Values
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Daily Duties at Aerotek/Frontier Communications:
Collections trainer-facilitated 25 day New Hire Collections training (20 classroom days-5 OJT days) Trained consumer collection techniques along with all relevant Frontier systems (DPI, Dynamics, FONE, CERT, AXIOM, etc.) Trained payment extensions, deferred payment arrangements, payment investigations, etc. Administered all necessary assessments and role plays. Additionally I trained courses on Outbound Collections campaigns (15 classroom days). These included extensive product knowledge (FiOS, Vantage TV, POTS, Satellite HSI, and DISH Network). Trained sales techniques and product ordering systems such as Sterling CRM and DOT. Outbound dialer was also included in the skill set. Used both live and Adobe Connect(Webinar) in facilitation. Created and edited numerous articles for Frontier Communications FONE (Frontier Online kNowledge & Education), Frontier’s reference system used throughout the Company
What they like about Aerotek/Frontier Communications:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Virtual, Trainer, Collections, Call Center, Customer Service
Information about Aerotek/Frontier Communications
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $70,000
These are some of the questions we asked our climbers about their experiences with Aerotek/Frontier Communications:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Aerotek/Frontier Communications had these interests:
| Websites | |
|---|---|
| LinkedIn http://www.linkedin.com/in/chris-martinez-9052345b |
Professional Social Media |
| Twitter @train4good https://twitter.com/ |
follow personal interests such as the Chargers and various musical and political news |
