Highland Medical Center Work Values

Daily Duties at Highland Medical Center:

• Established annual Performance Improvement Plan and accompanying reporting calendar • Assisted staff in recognition of opportunities for improvement, analysis of data, development of action plans, and reassessment • Organized monthly Performance Improvement Council meetings – data presentation (CRAF format), analysis, trending, comparison; dissemination of recommendations/comments to facility directors, medical staff committees and Board • JCAHO liaison – coordinated successful (97%) 2003 survey • Facilitator and resource for regulatory requirements including state and federal statutes, CMS CoPs, TMF initiatives/projects, TDH, JCAHO, etc. • Participated in CHS - Texas Division Quality Managers group • Coordinated Medical Staff Peer Review process and maintained physician quality files • Oversight of FMEA initiatives and RCA completion • Managed facility occurrence report system – assisted with data analysis, and trending as well as reporting and follow through to appropriate committees • Facility liaison and coordinator involving litigation/litigious event; prepared staff for depositions • Aggregated, analyzed, trended and reported patient and staff complaints – responded to same as needed • Established annual Risk Management Plan • Chair Patient Safety Committee • Assisted in organizing facility wide National Patient Safety Goal education • Directed facility Infection Control Program • Organized Infection Control Committee meetings including data presentation (CRAF format), analysis, trending, comparison; dissemination of recommendations/comments to facility directors, medical staff committees and Board • Member of the following committees/teams: Ethics, EOC, Staffing Effectiveness, Nursing Leadership, and A-Team • Continuous availability to provide resources/participation in organizational projects impacting the quality of care and/or safety of the facility and its customers

What they like about Highland Medical Center:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

quality accreditation, PI, patient safety, Joint Commission, regulatory compliance, data collection, analysis, recommendations, MicroSoft Office, educator, adult learner, RCA, FMEA, change agent, medical record reviw, assessment, Lean Six Sigma

Skills

Joint Commission standards/interpretation, CMS CoPs & Interpretive Guidelines, team building, policy & procedure development, expert knowledge of clinical & non-clinical hospital environment, strong interpersonal skills, strong team leader or team member, detail oriented/attention to detail, data collection, analysis & presentation - SPC, enjoy working in a team/group or independently

These are some of the questions we asked our climbers about their experiences with Highland Medical Center: