Nuance Communications, Inc. Work Values

Daily Duties at Nuance Communications, Inc.:

Promoted to TSM from SQC after performing many TSM duties as an SQC. Created spreadsheets to monitor overall account as well as individual and team metrics. As a result of providing these spreadsheets to other TSMs, they were able to monitor their teams' metrics and subsequently increase productivity and decrease errors of their teams by being able to track what types of errors were occurring and immediately provide additional training in those areas. Proactively coached and trained my team of medical language specialists and quality control staff daily to improve individual metrics to meet or exceed required minimum of 99% accuracy and required lines per hour. Monitored and maintained 8 accounts and creatively scheduled staff to insure proper coverage 24/7 and maintained turn around time of reports at required minimum of 95%.

What they like about Nuance Communications, Inc.:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Sales, Leadership, Trainer, Mentor, Detailed, Organization, Service, Communication, Account Management, Payroll, Team Building, Time Management, Data Analysis, Data Reporting, Scheduling, Supportive, Enthusiastic, Flexible

Skills

Leadership, Team Player, Organizational Skills, Computer Savvy, Time Management, Report and Data Analysis, Oral and Written Communication, Trainer and Mentor, Customer Service, Sales, Account Management, Microsoft Office, Paralegal, Legal Secretary, Transcriptionist, Typing, Public Speaking, Problem Solver, Medical Terminology, Legal Terminology, Insurance terminology

These are some of the questions we asked our climbers about their experiences with Nuance Communications, Inc.: