Redemption Plus Work Values

Daily Duties at Redemption Plus:

- Identified root causes of customer attrition with a goal of increasing profitable customer retention and organic growth across offerings - Utilized ethnography to develop new offerings for customers - Implemented a culture of continuous improvement to relentlessly reduce waste and rework for the company and it’s customers - Developed, cultivated and grew the internal customer concept throughout the company - Screened, identified, assembled, trained, nurtured and mentored team members for optimal performance by understanding and utilizing personality assessments to bring balance and synergy to the team through understanding each team member’s strengths and weaknesses - Identified trends, analyzed and anticipated the market and helped develop systems and processes to further the company’s position in the marketplace - Consistently improved the quality and product assortment, creative process and inventory controls to drive better inventory turns - Directed the development and maintenance of import operations - Orchestrated an integrated marketing strategy across departments to drive profitable revenue growth throughout customer segments - Ensured all marketing communication represented the company’s culture and voice - Managed trade show, conference and sponsorship programs to maximize ROI - Strategized on how to optimize the company’s e-commerce site(s) for an optimal customer experience - Collaborated with the corporate executive board on strategies, high-level projects and the generation of profitable revenue growth

What they like about Redemption Plus:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Ecommerce, Call Centers, Omni Channel, 80/20, Change Leadership, Talent Management, Financial Acumen, Building Strategic Relations, Achieving Market Growth, Collaboration, Influence, Negotiations, Strategic Orientation, Team Leadership, Research/Analysis, Employee/Organizational Development, Quality Assurance, Safety, Interpersonal Relations, Client/Customer Impact, Diversity Awareness, Communication, Market Knowledge, Financial Analysis, Metrics/KPIs, Budgeting, EBITDA, Presentations, CRMs, Cross-Functional Collaboration, Turnarounds, Vice President, Sales, Operations, Six Sigma, COPC

Skills

Ecommerce, Call Centers, Omni Channel, 80/20, Change Leadership, Talent Management, Financial Acumen, Building Strategic Relations, Achieving Market Growth, Collaboration, Influence, Negotiations, Strategic Orientation, Team Leadership, Research/Analysis, Employee/Organizational Development, Quality Assurance, Safety, Interpersonal Relations, Client/Customer Impact, Diversity Awareness, Communication, Market Knowledge, Financial Analysis, Metrics/KPIs, Budgeting, EBITDA, Presentations, CRMs, Cross-Functional Collaboration, Turnarounds

These are some of the questions we asked our climbers about their experiences with Redemption Plus: