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Investor’s Business Daily Work Values
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Daily Duties at Investor’s Business Daily:
• Within the first month of position, migrated externally-hosted data warehouse in-house saving 1M per annum. • Implemented Marketing data warehouse for CMO allowing direct access to list pulls and campaign analysis • Managed team of IT developers and business analysts who developed SQL server data warehouse design and customer consolidation logic • Co-designed and executed a Customer Experience Audit where key stakeholders experienced first-hand all customer touch points • Identified problem areas and implemented new procedures based on the findings; Conducted customer research to better understand needs
What they like about Investor’s Business Daily:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Customer Service, Project Management, Dallas, Contact Center, Manager, Research, Key Performance Indicators, IVR, Chat
Skills
Information about Investor’s Business Daily
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $100,000
These are some of the questions we asked our climbers about their experiences with Investor’s Business Daily:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
