Car Max Work Values

Daily Duties at Car Max:

• Develop and train team of 12 sales consultants daily.
 • Plan and direct staffing, training, and performance evaluations
 • Resolved customer complaints regarding sales and service. • Analyze training needs to develop new training programs or modify and improve existing programs.
 • Plan, develop, and provide training and staff development workshops and programs. • Confer with management and conduct store visits to identify training needs based on company standards. • Preform quarterly store reviews with Regional Vice President's team. • Train sales managers in techniques and skills to increase close ratio. • Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
 • Plan, develop, and provide training programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. • Conduct orientation sessions and arrange on-the-job training for new hires. • Develop and organize training manuals, multimedia visual aids, and other educational materials.

 • Coordinate and conduct Grand Openings.
 • Train over 2,000 sales associates. • Greet customers and ascertained each customers needs and wants.
 • Describe vehicles and accessories; explain use, operation, and care of vehicles to the customer.
 • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
 • Mentor new sales consultants.

What they like about Car Max:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

sales, finance, training, Dallas, Austin, Greenville, Integrity, Cars, Classic, Exotic, Management, Loyalty, Growth

Skills

Sales, Exceptional customer service, Handling conflict, Promoting self discovery, Disciplined

These are some of the questions we asked our climbers about their experiences with Car Max: