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Mercury Insurance Group Work Values
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Daily Duties at Mercury Insurance Group:
Was responsible for the day to day supervision of four to 5 claim representatives of varying experience level to ensure that all assigned claims were being handled in accordance with company guidelines as well as California Department of Insurance guidelines. Average number of open claims pending in my unit averaged 750 claims/month. Production metrics which were measured included: Number of claims opened versus number of claims closed; average payment per claim; number of cash-out settlements as well as monitoring incoming calls for customer service. I was also responsible for resolving all customer service issues which were escalated to my attention as well as respond to all customer complaints received from the Department of Insurance.
What they like about Mercury Insurance Group:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Tags
Process Improvement, Business Transformation, Quality Assurance, Sarbanes Oxley Compliance, Cost Control
Information about Mercury Insurance Group
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $120,000
These are some of the questions we asked our climbers about their experiences with Mercury Insurance Group:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Mercury Insurance Group had these interests:
| Books | |
|---|---|
Business |
I enjoy reading business reference materials in order to enhance my own work skills |
| Websites | |
| ESPN |
I enjoy keeping up to date on what is current in college and professional sports |
| CNN |
I enjoy reviewing the daily events occurring in the world to keep current |
