At&T Mobility Work Values

Daily Duties at At&T Mobility:

Worked closely with business to understand the business needs for the ESK and IS Kiosks. Facilitated efforts to gather, analyze, and validate project requirements. Translated business needs and defined project purpose by creating Business Requirement Documents where the problem was precisely stated for the Business Team, Development team and UI Design department. Document management done in sharepoint. Coordinated the BRD review meeting with all the teams and requested approval. Collected ROM and LOE’s after BRD and SRD reviews from other IT teams (development and testing) Facilitated JAD session and work sessions where we brainstormed possible solutions, and ensured work activities remained on track Made recommendation for best possible solutions to development and SME’s to ensure that the solution was feasible and would not break the existing functionality/framework yet meet the business clients need. Provided thorough communication by coordinating and presenting possible solution to business client. This was to ensure that they were on-board with solution and felt that it met their needs. Created a Systems/Functional Requirement Document. SRD contained the solution i.e. Scope, Risks, references, As Is, Future process flows, use cases (UML). All documents I created (BRD, SRD/FRD) had a traceability matrix through PM, Development, Quality control/testing, and UI Design Department. Presented SRD document with final solutions, to Development, Business, UI design Department, Quality Control and requested SRD approval via email. After approval I handed information over to Development for coding. Performed UAT testing once coding was completed and code handed over to quality control. Created ‘How To’ documents in the case of new functionality that would serve as training material or reference guides for the support department. Provided project management to balance project resources by monitoring UI Design Department and Developments scope and timelines which I presented to my PM at weekly status meetings. Managed production issues as they were presented on a day to day basis and worked with business client to prioritize issues. Tracked project status by updating sharepoint with closed action items on a weekly basis for the executive team’s monthly statue meeting.

What they like about At&T Mobility:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

salesforce, Sharepoint, Agile, Process flows, Visio, MS Project

Skills

CRM - Salesforce, CRM - Siebel, CMS - Sharepoint, CMMI - Capability Maturity Model Integration for process improvement, Kanban – Process improvement methodology, Analytics - Visual Science , Analytics - Google Analytics, Business Intelligence Platform - Microstrategy, ETL Tool - Informatica, Analytics - SAS, SQL querying, Java - code reading not writing, HP ALM/Quality Center, Team Foundation Server (TFS), Rally

These are some of the questions we asked our climbers about their experiences with At&T Mobility: