Nuance Communications Work Values

Daily Duties at Nuance Communications:

Lead the Business Development for Nuance Hosted / Cloud (SaaS) Solutions for North America and emerging international customer base. • Support following Cloud solutions – IVR Inbound/Outbound, Mobile, Web, Voice Biometrics. • Manage the opportunity pipeline (excess of $200M) and opportunity bookings ($100M annually) • Drive all Opportunity Activities with sales and customer – architect, cost, and price the solution, manage P&L and NPV for each opportunity, lead contract negotiations, drive opportunities to closure. • Closed new business in moving customers from on-premise to hosted solutions as well as moving customers from other hosting providers – FedEx, USAA, Wells Fargo, US Airways, Schwab, Amtrak, Best Buy, PSCU, Delta Dental, Delta Airlines, PayPal, Fidelity, and more. • Architected and closed Nuance’s first international cloud-based opportunity with PayPal Brazil and close first Asia-Pac opportunity with Relia as a reseller in Japan. • Deliver compelling value proposition of Nuance’s products and solutions – operating at both the CxO level and with highly technical audiences. Deliver ROI and Business Cases analysis. • Provide architectural analysis, technical depth of company solutions and products, and detailed market and industry analysis to drive sales initiatives. Trusted advisor/consultant to customers. • Works cross-functionally with Product Management, Engineering, Finance, Professional Svc. and legal organizations. • Influence product and solution strategy by providing customer, market, and competitor information. • Lead large and complex RFx responses and customer proposals. • Selected into Nuance’s High-Performance program in 2012 and 2013 – top 0.5% of company • Awarded Patent for Voice Biometrics – #8,848,889

What they like about Nuance Communications:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Airlines, Interactive Voice Response, Account Management, Business Development, Computer Aided Software Engineering, Leadership, Management, Nortel, Research and Development, Architect

Skills

These are some of the questions we asked our climbers about their experiences with Nuance Communications: