Charlotte Regional Medical Center Work Values

Daily Duties at Charlotte Regional Medical Center :

Oversaw 1 Operations Manager, 1 Personnel Assistant and 32 direct labor employees - Implemented all training and Medi-dyn systems since I was the first MDI Director assigned to the account, this included - training materials, payroll establishment, benefits enrollment, procuring office space for the management team, receiving new equipment and then working with the manager to get the staff trained on the new equipment, implementing patient satisfaction initiatives, completing the initial walk-through of the campus and identifying opportunities as well as what was going well and creating area assignments based upon cleanable square footage per productive man-hour for the staff and creating the departments labor matrix and staffing grids. Daily rounding to ensure standards were upheld - dusting in rooms, vacuuming done, public areas kept up, daily burnishing of halls and patient rooms complete (buffing/polishing), wiping of flat surfaces complete, linen par levels meet standards for patient population, patient satisfaction initiatives in place (tent cards and shadowing of employees to ensure scripting with the patient is occurring), ensuring that the manager met daily and weekly quotas for employee inspections and patient interviews, I conducted senior leadership rounds with other department Directors regarding cleanliness of areas as well as general upkeep (functionality of operating systems, wall penetrations, painting needs, electrical issues), timecard review, supply and chemical ordering, corrective action processing, labor force maintenance via labor matrix and position control summary, on boarding of new hires to include department orientation and training, maintenance check of equipment, attending any and all meetings including standing meetings such as Bed briefing, Infection Control Committee, Patient Satisfaction, Senior Administrative, conducting Staff/Employee meetings, Senior level Quality and Emergency Preparedness and Safety meetings, generating patient satisfaction reports and reporting to senior leadership, oversaw all linen needs, oversaw waste and linen contracts, generated senior level reports regarding quality assurance - these came from the manager that was conducting said inspections as well as myself since the team was small

What they like about Charlotte Regional Medical Center :

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Environmental Services, Housekeeping, Director, Operations, Lawson, Management, Kronos, OSHA, Joint Commission, JCAHO, Operations Management, Budgeting, Purchasing, Contract Negotiations, Risk Assessment, CMS, Reporting, Safety, Consulting, Strategic Planning, Team Leadership/Motivation, Process Improvement, Scheduling, Benefits/Compensation, Customer Surveys, Training/Development, Risk Aversions, Capital Improvement, Forecasting, Service Level Agreements, Performance Management, ACHA, Recruiting/Hiring, Client Relations, Vendor Management, Customer Service, HazMat, Emergency Preparedness, Inventory Control

Skills

Leadership, Budgeting , Lawson Operating System , Customer Service , Operational Acumen, Microsoft Office , Productivity , Employee Morale , Team Building , Interviewing/Recruiting , Training , Negotiating , Assessing Risk , Reporting , Scheduling , Purchasing , Consulting , Strategic Planning

These are some of the questions we asked our climbers about their experiences with Charlotte Regional Medical Center :