Interested in finding more jobs in San Diego, CA? Click Here to create a Climber profile today!
Cingular Wireless/At&T Mobility Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at Cingular Wireless/At&T Mobility:
• Analyze customer’s voice, data, and feature utilization to assist in cost savings on their wireless billing. • Conduct Stewardship meetings with customers to regularly review status of account and relationship. • Work closely with Business Receivables Management team in assisting with collection efforts on delinquent accounts. • Promote use of online self-service capabilities (Premier/POC) and eBill tools and update customers on enhancements, outages and IT issues. • Acts as customer advocate and escalation point for all service issues. • Manage and maintain customer profiles on a bi-annual basis making sure they are correct and cleaned up. • Work closely with Sales and Contract Implementation Team on new and re-signed customer Agreements. • Provide reports to customers as needed and requested. • Share the “network story” and update customers on the investments made to our wireless network. • Assist customer for large device deployments. • Analyze monthly CDR reporting and engage customers to improve network experience. • Conduct quarterly Stewardship reviews with my corporate customers including the account teams.
What they like about Cingular Wireless/At&T Mobility:
A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.
Information about Cingular Wireless/At&T Mobility
Company Rank: Not Available
Average length of employment : 9 years
Average salary of employees: $67,815
These are some of the questions we asked our climbers about their experiences with Cingular Wireless/At&T Mobility:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
|
| Were you recognized for meeting or exceeding expectations? | 0.0 |
|
| Did you feel like your personal contribution was important? | 0.0 |
|
| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Cingular Wireless/At&T Mobility had these interests:
| Websites | |
|---|---|
| LinkedIn https://www.linkedin.com/in/nanette-fernandez-6411295 |
LinkedIn page for Nanette Fernandez. |
