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At&T Work Values
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Daily Duties at At&T:
• Advocate on behalf of the customer to ensure seamless customer experience. • Understands customer’s goals and objectives and partners with Sales to develop a strategic customer account plan. • Proactively assess, clarify, and validate customer needs on an on-going basis. • Identify key business opportunities, analyze trends, and create actionable plans for customer’s operational improvements. • Partner with Sales to assist in the development and delivery of the customer Business Review (strategic). • Develop and deliver customer Operational Review (metrics). • Trusted partner and escalation point for unresolved issues through to resolution. • Uses various analytical methods to determine root cause on chronic and recurring issues for improvement plan development. • Educate and promote AT&T’s e-tools for customer self-customer servicing. • Develops and maintains a customer specific service guide that provides the customer direction on doing business with AT&T. • End to End Mobility Support. • Develop and implement comprehensive program to minimize churn, provide rate plan analysis and recommendations based upon customer request.
What they like about At&T:
Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.
Information about At&T
Company Rank: Not Available
Average length of employment : 10 years
Average salary of employees: $67,815
These are some of the questions we asked our climbers about their experiences with At&T:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at At&T had these interests:
| Websites | |
|---|---|
| LinkedIn https://www.linkedin.com/in/nanette-fernandez-6411295 |
LinkedIn page for Nanette Fernandez. |
