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At&T Work Values
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Daily Duties at At&T:
• Advocate on behalf of the customer to ensure seamless customer experience. • Understands customer’s goals and objectives and partners with Sales to develop a strategic customer account plan. • Proactively assess, clarify, and validate customer needs on an on-going basis. • Identify key business opportunities, analyze trends, and create actionable plans for customer’s operational improvements. • Partner with Sales to assist in the development and delivery of the customer Business Review (strategic). • Develop and deliver customer Operational Review (metrics). • Trusted partner and escalation point for unresolved issues through to resolution. • Uses various analytical methods to determine root cause on chronic and recurring issues for improvement plan development. • Educate and promote AT&T’s e-tools for customer self-customer servicing. • Develops and maintains a customer specific service guide that provides the customer direction on doing business with AT&T. • End to End Mobility Support. • Develop and implement comprehensive program to minimize churn, provide rate plan analysis and recommendations based upon customer request.
What they like about At&T:
A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.
Information about At&T
Company Rank: Not Available
Average length of employment : 10 years
Average salary of employees: $67,815
These are some of the questions we asked our climbers about their experiences with At&T:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at At&T had these interests:
| Websites | |
|---|---|
| LinkedIn https://www.linkedin.com/in/nanette-fernandez-6411295 |
LinkedIn page for Nanette Fernandez. |
