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Law Office Of Freedman, Anselmo, Lindberg & Rappe Llc Work Values
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Daily Duties at Law Office Of Freedman, Anselmo, Lindberg & Rappe Llc:
Manage daily activity of 35-40 employees including 1 assistant manager, 2 supervisors, and 2 team leads. Created and maintained collection department training, policies and procedures. Researched, negotiated and contracted with new collection department vendors (examples are Dialer, credit bureau, skip trace, staffing agencies, and software providers). Overseeing the training and monitoring programs to ensure staff is trained and compliant. Managing and responding to client audits (at FALR we did not have a client services or an audit department. When clients needed to conduct an audit they would contact me). Create and adhere to monthly and yearly budget (we started the department budgets in 2005 and I really enjoyed it as it gave me the opportunity to truly manage my department). I was able to budget for everything from performance increases to the replacement of equipment. Once the budget was approved as long as I met my income projection I was able to spend according to the budget. Approving discipline, including termination of employees.
What they like about Law Office Of Freedman, Anselmo, Lindberg & Rappe Llc:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Collection Manager, Audit, Call Center Management, Dialing Systems, Negotiations, Foreclosure Management, Federal Regulations, Regulatory Compliance, Call Escalations, Team Leadership/Motivation, Reporting, Legal Collection Management, Collection/Banking Laws, Training/Development, Goal Setting, Client Relations
Skills
Information about Law Office Of Freedman, Anselmo, Lindberg & Rappe Llc
Company Rank: Not Available
Average length of employment : 10 years
Average salary of employees: $80,000
These are some of the questions we asked our climbers about their experiences with Law Office Of Freedman, Anselmo, Lindberg & Rappe Llc:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
