Cgi Work Values

Daily Duties at Cgi:

Guide Quality/Process Improvement Team through project lifecycle on multiple projects while managing client accounts including STG (Plymouth Rock Assurance), Travelers, and Kingsway Financial. Lead all change management activities, including pricing, assessment, due diligence, solution development, implementation, and billing. Grow STG account from two companies to ten and renew three-year contract. Successfully turned around struggling relationship with high-profile client, significantly improving customer service and quality through situation analysis, teaming with Department Director and Production Lead to redesign account services, and implementing new processes and procedures. Frequently requested by management of outside business units to learn client operations, provide process mapping, and create process redesign road-map to achieve improvements in efficiency and profitability. Maximize departmental quality and profitability through implementation of Lean Six Sigma methodologies and facilitation of continuous quality and process improvement meetings to isolate defects and arrive at solutions.

What they like about Cgi:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Strategy, Performance Improvement, Project Management, Six Sigma, Lean Six Sigma, Business Process, Program Management, PMO, MiniTab, Microsoft Office, MS Project, Clarity, SharePoint, Kaizen, 5S, Management

Skills

Project management, Performance Improvement, Business Process Design, Business Analysis, Program Management, Leadership, Six Sigma Black Belt, Kaizen, Customer Relationship Management , Microsoft Office, MiniTab, Statistics, Change Management

These are some of the questions we asked our climbers about their experiences with Cgi: