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Accenture Work Values
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Daily Duties at Accenture:
Key Result Areas Managing Contact Center Operations for US based customer with a total size of 300 FTE Escalation Level for Client and Operations Remain highly familiar with all contractual deliverables and parameters and ensure delivery and compliance Partners with Account Management on problem resolution and solutions building for business Serve as the primary client contact for Service Level / other contracted Metrics and take responsibility for issue resolution. Driving quality orientation within the team Ensure adherence to global standard processes and procedures Developing and managing people through competency based assessment Goal setting and driving the team towards achieving strategic operational goals of the process Resolving complaints, re-escalation and repeated complaints Actively participate in recruitment to build the team, and focus on retention Proactively interface and communicate with management to publish data / analysis in required formats
What they like about Accenture:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Information about Accenture
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $67,500
These are some of the questions we asked our climbers about their experiences with Accenture:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Accenture had these interests:
| Websites | |
|---|---|
| Linkedin https://www.linkedin.com/in/geetika-singhal-2064a834 |
My professional Network |
| Facebook http://caprigeet |
Active on Facebook with close to 300 friends and family members in connection |
