Dimension Data Work Values

Daily Duties at Dimension Data:

• Change managed, created, and designed hiring, onboarding, and training curriculum for new department developed under Americas Procurement and Logistics team for client support as well as conducted the training, managed the new team, and turned over to new manager after probation period • Architected and led team to create a job framework to analyze current skills, identify gaps, and recommend learning for our Sales Support organization • Consulted with all departments involved to devise a risk procurement strategy for a large client procurement assessing all exposure and critical business needs • Teamed with internal stakeholders to review distributors, attended presentations, analyzed each, and awarded contract • Represented department in critical risk strategy meeting for Dimension Data’s business model • Led team of sales support representatives from various territories as well as specialized national technical team, writing and providing personnel reviews based on performance • Managed successful and tenured team focusing on learning and developing the team appropriately, supported thoughtful mapping, provided planning, and focused training • Responsible for escalations on product configurations, client issues, and order management • Participated on the High Performance Culture team on Accountability, writing an article of the week on the subject of Honesty for Dimension Data Americas • Collaborated with renewals manager to resolve client issues

What they like about Dimension Data:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Proposal Management, Inside Sales Management, Enterprise Solutions, Global Remote Workforce, Budgeting, Multi-Vendor Solutions, Change Management, Metrics, Strategic Planning, Team Leadership/Motivation, Process Improvement, Service Level Agreements, Training/Development, Salesforce.com, Upselling, SharePoint, Process Modeling, Employee Reviews, Workflow Creation, Proposal Generation, Onboarding, Client Relations, Reporting, Needs Assessment, Customer Service, Team Modeling, Business Development, Communication, Adobe, Excel, Pivot tables

Skills

Inside Sales Management, Proposal Team Management, Enterprise Solutions , Global Remote Workforce , Budgeting , Multi-Vendor Solutions, Change Management , Metrics , Strategic Planning , Team Leadership/Motivation , Process Improvement, Service Level Agreements , Salesforce.com , Upselling, Training/Development , SharePoint , Process Modeling, Employee Reviews , Workflow Creation , Proposal Generation , Onboarding, Client Relations , Reporting, Needs Assessment , Customer Service , Team Modeling , Business Development , Communication

These are some of the questions we asked our climbers about their experiences with Dimension Data: