Bank Of America Work Values

Daily Duties at Bank Of America:

Responsible for Home Service Specialists who completed the intial underwriting l review in the Home Equity loan process. .•Coached, mentored, and trained a team of 100 Home Service Specialists and 8 team leaders with a focus on customer satisfaction and risk mitigation. Responsible for salary budget of $4m in salary budgets and merit pool. Also was responsible for a 3,000 budget in award dollars. •Analyzed and assessed key performance indicators including employee engagement scores, productivity output and cost per unit metrics. •Identified high performing and high potential individuals for promotional opportunities and organizational advancement.

What they like about Bank Of America:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Six Sigma, Change Management, Analytics, Customer Experience, Training, Program Management, Financial, Consumer Lending

Skills

Six Sigma, Training, Strategic Planning, Coaching, Leadership, Collaboration across company, Analytics

These are some of the questions we asked our climbers about their experiences with Bank Of America: