Tim Brasil Work Values

Daily Duties at Tim Brasil:

 Liaised with other departments in cross-functional evaluation of QoE App tools acquisition processes (RFI/RFP/RFQ).  Led projects related to QoE App integration to other internal apps, and designed processes to improve quality of experience perceived by customers and reported through the acquired QoE App.  Developed first customer data service experience report; analyzed results and identified quality of experience (QoE) improvement opportunities; initiated Customer Experience Management (CEM) project.  Implemented regional monthly meetings regarding local quality issues, with the creation, monitoring and control of action plans, strengthening the relationship between headquarters and regional branch teams.  Executed the Green Belt Six Sigma Speedtest Project, increasing by 28% the number of cities with a monthly 3G average speed above 1Mbps. This effort exceeded the project goal by approximately 10%, from 62.29% to 79.5% in four months (target 72.48%).

What they like about Tim Brasil:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Management, Cross-Functional Team Leadership, Program Management, Project Management, Lean Six Sigma Green Belt, Process Improvements, Business Analysis, Analytical Skills

Skills

Lean Six Sigma Green Belt, Customer Experience, User Experience, Motivational Leadership, Program Management, PMBOK Methodology, Quality Assurance, Quality Control, Cross-Functional Team Leadership, Full Life Cycle Management, Stakeholder Communication, Process Improvements, Data Analysis & Management, MS Project, MS Project, Business Analysis, Customer Service, Project Management

These are some of the questions we asked our climbers about their experiences with Tim Brasil: