Cocc Work Values

Daily Duties at Cocc:

A member of the conversion team responsible for modifying and developing custom reports that are required with new clients. • Review report specifications with clients to determine custom reporting requirements. • Responsible for creation of all custom reports through Crystal/Total Vision. • Maintain status log and keep management updated on all reports. • Extensive Excel knowledge of creating reports, utilizing macros, filters, and calculations. • Knowledgeable in Total Vision, Insight. • Effectively troubleshoot data quality issues, providing a timely resolution. • Developed step-by-step instructions for data retrieval and report execution for training purposes.

What they like about Cocc:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Customer Service, Reporting, Analyze Data, Attention to Detail, Data Review , Information Verification, Issue Resolution, MS Office Products, SQL, Crystal Reports, GEOTEL, Avaya

Skills

Customer Service, Quality, Reporting and Metrics, Help Desk , Business Analyst

These are some of the questions we asked our climbers about their experiences with Cocc: