Eaton Corporation Work Values

Daily Duties at Eaton Corporation:

Served as an extension of the outside sales force; assisted with developing and nurturing sales leads. Participated in the implementation of sales strategies to meet sales goals; managed $30MM of business. Point person to train new staff and create onboarding checklist to ensure staff appropriately trained within 90 days of hire. • Delivered a 69% increase in sales for 2012 from $2.0MM to $2.9MM. • Key team member in the expansion of the Eaton Siebel on Demand Customer Service Management system. • Hand selected as the preferred project manager for a multi-million dollar power generation client as directed by the client’s delivery manager, • Redesigned and implemented more effective company procedures, decreasing response time-to-customer by 67% for order entry and warranty claims. • Enabled company to negotiate a premium price in Middle Eastern markets by reducing production lead times for medium voltage cell kits for a major account. • Wrote procedures and provided one-on-one training for a major client resulting in an additional $8MM from $2MM in the value of the contract. • Formulated service level agreement templates for distribution to all customers based on contracts. • Created and implemented a quality metric to ensure team provided appropriate value and consistent service; elevated scores from 85% to 97%. • Increased contract value from $250K to $2.9MM over three years by standardizing processes with Motor Control Center to provide faster order fulfillment. • Technical proficiencies in Microsoft applications, Salesforce and Oracle Siebel on Demand-CRM-Customer Relationship Management.

What they like about Eaton Corporation:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Management, Customer Service, Inside Sales, Order Entry, Sales, Sales Engineer, Siebel, Training, CRM, Salesforce, Microsoft Applications, Lean Coordination

Skills

Management, Customer Service, Inside Sales, Order Entry, Sales, Sales Engineer, Siebel, Training

These are some of the questions we asked our climbers about their experiences with Eaton Corporation: