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Connect America Work Values
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Daily Duties at Connect America:
Led a 60 seat call center that received 60,000 calls a month. Engage the department supervisors to drive agent productivity to ensure all department KPI's were met or exceeded. Reported directly to SVP of Operations.
What they like about Connect America:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Tags
Director, Call Center, Retention, Manager, Sales, Inside Sales, Onboarding, Account Management, Customer Relations, Operations, Bilingual, Salesforce, Five9, Acquistions, Integrations, Healthcare, Medical Devices
Skills
Bilingual, Microsoft Office, Salesforce CRM, Customer Service, Inside Sales, Account Management, Leadership, Call Center Management, Process Improvement, Marketing, Time Management, Interviewing, Standard Operating Procedures, Budgeting, Coaching, Mentoring, Employee Engagement, Telecommunications, Team Building, Cross Functional Leadership, Problem Solving, Critical Thinking, Data Analysis, New business integration
Information about Connect America
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $67,500
These are some of the questions we asked our climbers about their experiences with Connect America:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Connect America had these interests:
| Websites | |
|---|---|
| LinkedIn http://https://www.linkedin.com/in/anthony-torres-22337b69 |
My LinkedIn profile. |
