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Connect America Work Values
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Daily Duties at Connect America:
Led a 60 seat call center that received 60,000 calls a month. Engage the department supervisors to drive agent productivity to ensure all department KPI's were met or exceeded. Reported directly to SVP of Operations.
What they like about Connect America:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Director, Call Center, Retention, Manager, Sales, Inside Sales, Onboarding, Account Management, Customer Relations, Operations, Bilingual, Salesforce, Five9, Acquistions, Integrations, Healthcare, Medical Devices
Skills
Bilingual, Microsoft Office, Salesforce CRM, Customer Service, Inside Sales, Account Management, Leadership, Call Center Management, Process Improvement, Marketing, Time Management, Interviewing, Standard Operating Procedures, Budgeting, Coaching, Mentoring, Employee Engagement, Telecommunications, Team Building, Cross Functional Leadership, Problem Solving, Critical Thinking, Data Analysis, New business integration
Information about Connect America
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $67,500
These are some of the questions we asked our climbers about their experiences with Connect America:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Connect America had these interests:
| Websites | |
|---|---|
| LinkedIn http://https://www.linkedin.com/in/anthony-torres-22337b69 |
My LinkedIn profile. |
