Liberty Mutual Insurance Company Work Values

Daily Duties at Liberty Mutual Insurance Company:

• Providing training and mentoring in Software Development Lifecycle (SDLC) to Project Managers and development teams as a whole • Facilitating monthly PMO Forums for information sharing and gaining buy-in for process improvements from stakeholders • Facilitating Lessons Learned sessions with all development project teams to document Action Plans for future improvements • Organizing and facilitating meetings with the Directors and Market CIO to review and approve new projects • Business owner of internal applications and tools providing business requirements for enhancements, testing of enhancements, and training entire department with each implementation • Creating metrics reports and analyzing the data to suggest process improvements; managing, creating, and implementing process improvements • Creating all process documentation and training the entire department; providing department wide communications about tool and process changes • Facilitating Kaizen and Process Action Team process improvement sessions The following projects were implemented while in this role and provided a great deal of value to the organization: • Corporate IT SharePoint environment for Configuration Management and team collaboration provided a single, standardized repository for all project artifacts and project communications reducing the amount of time spent trying to find documentation for information sharing and for audits • Records Retention process ensured Corporate IT compliance to corporate records retention policy which was an enterprise IT objective to be met by all IT departments • Defect tracking process provided 100% reporting and tracking of defects found during User Acceptance Testing where there was previously no such reporting • eRoom Status Reporting database supplied key executives with application portfolio status reporting saving the executives time spent in determining status of their entire portfolio by previously viewing multiple status reports in multiple formats • Project Management Office website allowing quick access to Project Management related information saving time previously spent hunting for the information throughout the intranet • End-to-end Project Process focused on minimizing the amount of touch points for Project Managers and clearly documented all of the steps Project Managers must take throughout the Software Development Life Cycle (SDLC) eliminating non-value added time on the part of Project Managers and freeing them up to do more value added work • Standardized the Production Change Management process for the entire department which was necessary for Sarbanes Oxley compliance which was an enterprise IT objective to be met by all IT departments

What they like about Liberty Mutual Insurance Company:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

MS Office Suite, MS Project, MS Visio, SDLC, Waterfall Methodology, Agile/Scrum Methodology, Quality Assurance, ISO 9001:2008, CMMI, ITIL, Lean Six Sigma, Project Management, Program Management, Strategic Planning, Budget Management, Requirements Management, Test Management, Change Management, Risk Management, Master Schedule Management, Stakeholder Analysis, Metrics/Analytics, User Interface Design, Usability Testing, Web Application Development, Mobile Application Development, Sarbanes Oxley Compliance, Auditing/Compliance, Process Improvement, Project Management Best Practices, PMP Certified, MBA Degree, Resource Management, Issues Management, IT Security, Infrastructure Projects

Skills

MS Office Suite, MS Project, MS Visio, JIRA, SDLC Project Management, Agile Project Management, SharePoint, Box, Program Management, Process Improvement, Lean Six Sigma, CMMI, ITIL, ISO 9001:2008 Lead Auditor, Web Application Project Management, Mobile Application Project Management, Metrics/Analytics, Project Reporting at all management levels, Statement of Work Creation, Statement of Work Creation, Vendor Management, Workfront

These are some of the questions we asked our climbers about their experiences with Liberty Mutual Insurance Company: