Geico Work Values

Daily Duties at Geico:

Responsible for growing the company brand in the Pacific Northwest and establishing a competitive advantage through superior claims handling in the state of Washington  Improved office results in every metric including quality of overall claims handling by 30%, speed of investigation by 25%, customer service results by 12% and loss control by 9%  Grew office in size from 20 to 50; conducted all final RJP interviews with each candidate  In charge of all aspects of the office including the administration, facilities, human resources, office recognition/celebrations, etc.  In charge of all claims handling within the office including all litigation files for the state of Washington for the company; over 600 claims pending in litigation; 5000 claims total  Responsible for developing yearly Business Plan and budget for the office  Met with CEO in-person twice a year to go over office results  Created and delivered in-house training to staff and set up external training

What they like about Geico:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Director, Manager, performance management, leadership skills, compliance, planning, coverage, liability, litigation, complex injury

Skills

Liability, claims management, critical thinking, communication, interpersonal, leadership, motivational, litigation management

These are some of the questions we asked our climbers about their experiences with Geico: