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Lockheed Martin, Inc Information Systems & Global Solutions Work Values
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Daily Duties at Lockheed Martin, Inc Information Systems & Global Solutions:
Responsible for project coordination and operations tasking in support of the Cancer Information Service Central Support, a $5 million dollar a year contract for the National Cancer Institute (NCI). Configured the forecast and scheduling workforce management software tool to schedule contact staff and monitored adherence. Created schedules for three regional cancer call centers (consisting of over 70 information specialists) assigning staff to phones, web chat, and other work activities. Analyzed phone and web chat data and prepared/maintained daily and monthly reports as well as ad hoc performance reports. Researched any discrepancies and gaps where daily service levels were not met and reported findings and recommendations to management and the customer (NCI). Analyzed and submitted monthly contact data and informational updates (monthly, semi-annual, and annual contract progress reports) to NCI. Served as primary point-of-contact for issues involving the phone system and worked with technical staff to determine resolutions. Participated in monthly meetings and problem-solving sessions.
What they like about Lockheed Martin, Inc Information Systems & Global Solutions:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Tags
Microsoft Project, Project Support, Critical Thinker, Problem-solver, Self-starter, Team Leader, Coordinator
Information about Lockheed Martin, Inc Information Systems & Global Solutions
Company Rank: Not Available
Average length of employment : 5 years
Average salary of employees: $70,000
These are some of the questions we asked our climbers about their experiences with Lockheed Martin, Inc Information Systems & Global Solutions:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
