Kuehne + Nagel North America Work Values

Daily Duties at Kuehne + Nagel North America:

 Network Administrator-Create\delete NT user accounts, home folders and specify permissions. Perform password resets. Create\delete mailboxes for new employees using Microsoft Exchange Administrator.  Designed a Help Desk web site using Microsoft Front Page.  Receive incoming reports of technical difficulties from company and customer locations such as Sun Microsystems, Astra Zenneca and Northern Telephone via e-mail, voicemail, Intranet & telephone. Document problems reported in Remedy.  Remote Administration- Resolve desktop software issues (MS Office\Win9x, NT etc.) via PC Anywhere\VNC software for remote access.  Analyze and isolate the cause of problems, create appropriate fixes supporting users remotely.  Diagnose and repair malfunctioning PC’s returned from field locations.  Add users to network printers/copiers using HP Jet Direct Software, and ACITSLPR remote printing software.  Ghosted, configured and test new PC’s for roll out to field locations.  On-Call rotation for monitoring support calls on weekends and off hours; provided on call Remote Technical support cellular and laptop.

What they like about Kuehne + Nagel North America:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

Windows 7, Windows 8.1 , MS Server 2008, MS Server 2012, Windows 10, MS Office 2007, MS Office 365, MS Office 2013, Active Directory, Linux, VM Ware Workstation, MS Office 2010, Trainer\Instructor

Skills

Active Listener, Analytically Minded, Articulate Thoughts in a Clear and Concise Manner, Conflict Management, Coach and Professionally Develop Staff, Build and Maintain Hardware and Software Budgets, Evangelize IT Best Practices, Highly Organized, Manage Teams Workload, Operations Management, Quickly Learn New Technologies, Solve Problems Systematically and Effectively, Work Well Under High Stress and High Demand , Strong Sense of Ownership, Urgency, and Drive, Windows Experience, Previous Experience in a Customer Based Environment, Interact With a Wide Range of Customers and Technical Issues, Familiar with Support Ticket, Call Center, and Knowledgebase Systems, Extensive PC Experience, Confident Delivering Training Sessions, Basic Scripting and Programming Experience

These are some of the questions we asked our climbers about their experiences with Kuehne + Nagel North America: