Alpha Circuits Work Values

Daily Duties at Alpha Circuits:

Member of Executive Management Team that spearheaded the turnaround of the company to achieve profitability, and positioned for sell. This was accomplished by implementing a change of internal company culture, via " Gung Ho" program that directly impacted profitability and customer acceptance. Established a Sales and Customer support team of 11 associates focused on “world class’ service and delivery. Achieved and exceeded objectives for clients including ... Development of specific project based technical service programs and Direct fulfillment programs to meet our customer needs as well as their end users. This was accomplished by simple daily communications to better understand the customers needs and wants. We then compiled the data and created specific plans to accomplish our customers end goal. Upheld the responsibility of being the "Face of the Customer " internally for our company. Managed and Maintain successful customer accounts representing $50+ million in profitable annual revenue. This was accomplished with daily customer engagement via face to face meetings, phone calls, and scheduled conference calls. Managed a sales pipeline of over $125 million within our Sales Force CRM software. New business leads were generated by both "Hunting" new customer leads as well as "Farming" existing customer accounts for new business. Managed our lead generation sources via Strategic Alliances with our Supply Chain, Engineering partners, Solutions partners, and Marketing shows Worked with internal Program Managers and Operations to insure that company and customer expectations are met. This was accomplished via account overview meetings (Quality,Yields, and Delivery review). Customer P&L review to ensure profit margins are being met. Worked closely with the customer to develop and define business continuity plans to enable a smooth execution of the new partnership. This business strategy was key to average customer retention of 10 or more years. Coordinated the logistics and enabled seamless merger of Alpha Circuits with TS3 Technology. Upon completion of the financial merger, I managed the operational merger of the two Houston plants as as well as the implementation/merger of our ERP systems. This was accomplished by creating "core teams" within the three facilities, FranklinTN, and the two Houston facilities. Managed the core teams that implemented a met milestones established and maintained via Microsoft Project. The merger had to be completed with in a 3 month window, to which was met with time to spare.

What they like about Alpha Circuits:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

New Business Pipeline Development/Profit Acceleration and Maximization/ Operational Service Delivery/ Value Added Solutions/ Executive Level Engagement, Sales Excellence, Customer Service, CRM, Sales Force

Skills

Lean Manufacturing, Supply Chain Management, Manufacturing, Process Improvement, Product Development, Business Development, Operations Management, Cross Functional Team Management, Team Building

These are some of the questions we asked our climbers about their experiences with Alpha Circuits: