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Sykes Asia Work Values
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Daily Duties at Sykes Asia:
Planned, managed and executed contact center operations strategies. Accountable for budgeting and P&L management, daily operations, workforce management, audit and compliance, recruitment and disaster recovery, people development and company initiates. Managed five account managers, town hall sessions, open door policy and employee satisfaction surveys.
What they like about Sykes Asia:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Profit and Loss, Team Leadership / Motivation, Process Improvement, Account / Territory Management, Customer Service, Performance Management, Financial Management, Coaching, Workforce, Service Level Agreements, Continuous Process Improvement, Change Management, Quality Monitoring, Disaster Recovery Testing, Vendor Management, Project Management
Information about Sykes Asia
Company Rank: Not Available
Average length of employment : 5 years
Average salary of employees: $80,000
These are some of the questions we asked our climbers about their experiences with Sykes Asia:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Sykes Asia had these interests:
| Websites | |
|---|---|
| TheMuse http://www.themuse.com |
Career advice website |
| Huffington Post http://www.huffingtonpost.com |
Current Events |
| Oprah http://www.oprah.com |
Food for the soul |
