At&T Work Values

Daily Duties at At&T:

Managed the U-verse CRM and Web Self Service application portfolio in an excess of $200M. Planned work prioritization, scheduling and resource allocations based on skill sets to ensure that client needs are met and projects are completed on time and within budget variance of +/- 20% for multi-million dollar projects. Developed and implemented project management processes for minor release projects in order to manage, prioritize, and coordinate cross functional teams for maintenance of monthly and quarterly releases for Online Self Service and CRM applications. This saved the organizations $20K monthly in rework and labor. Interviewed and selected project managers using the list of approved vendors. Managed vendor, subcontract, service level agreements, and offshore resources invoicing. Developed team members in terms of both project management and managerial expertise by providing coaching and mentoring on-the-job training by encouraging the team members to attend informational sessions (PMI, Leadership, and online webinars and conferences). Facilitated decision making by identifying, tracking, monitoring, and coordinating the escalation and resolution of issues and change requests to the CCB as related to the U-verse releases to ensure minimal service disruptions by attending regular status calls to resolve jeopardies and issues. Facilitated business requirement sessions to communicate to the Release Managers, Requirements Leads, Project Managers, Developers and Leads, Quality Managers, and Sr. Directors scope changes, change requests, and Project Management resource assignments to ensure all sessions were adequately represented. Conducted weekly audits on project deliverables for projects within the portfolio to ensure SOX and AT&T compliance for U-verse projects. On-site and virtual Leader of weekend deployments for major, minor (rapid deployment), and maintenance releases to ensure successful implementations by escalating issues and delegating tasks for the Triage and War Room teams. Executed back out plans as necessary.

What they like about At&T:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

PMO, Agile, SDLC, IT, Portfolio, Virtual, Remote, MS Project, Program Manager, Health Plan

Skills

HEDIS standards

These are some of the questions we asked our climbers about their experiences with At&T: