At&T Work Values

Daily Duties at At&T:

Managed the U-verse CRM and Web Self Service application portfolio in an excess of $200M. Planned work prioritization, scheduling and resource allocations based on skill sets to ensure that client needs are met and projects are completed on time and within budget variance of +/- 20% for multi-million dollar projects. Developed and implemented project management processes for minor release projects in order to manage, prioritize, and coordinate cross functional teams for maintenance of monthly and quarterly releases for Online Self Service and CRM applications. This saved the organizations $20K monthly in rework and labor. Interviewed and selected project managers using the list of approved vendors. Managed vendor, subcontract, service level agreements, and offshore resources invoicing. Developed team members in terms of both project management and managerial expertise by providing coaching and mentoring on-the-job training by encouraging the team members to attend informational sessions (PMI, Leadership, and online webinars and conferences). Facilitated decision making by identifying, tracking, monitoring, and coordinating the escalation and resolution of issues and change requests to the CCB as related to the U-verse releases to ensure minimal service disruptions by attending regular status calls to resolve jeopardies and issues. Facilitated business requirement sessions to communicate to the Release Managers, Requirements Leads, Project Managers, Developers and Leads, Quality Managers, and Sr. Directors scope changes, change requests, and Project Management resource assignments to ensure all sessions were adequately represented. Conducted weekly audits on project deliverables for projects within the portfolio to ensure SOX and AT&T compliance for U-verse projects. On-site and virtual Leader of weekend deployments for major, minor (rapid deployment), and maintenance releases to ensure successful implementations by escalating issues and delegating tasks for the Triage and War Room teams. Executed back out plans as necessary.

What they like about At&T:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

PMO, Agile, SDLC, IT, Portfolio, Virtual, Remote, MS Project, Program Manager, Health Plan

Skills

HEDIS standards

These are some of the questions we asked our climbers about their experiences with At&T: