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Avaya Inc. Work Values
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Daily Duties at Avaya Inc.:
• Provide remote troubleshooting, repair and maintenance of existing Avaya/Nortel UC equipment. • Support the AOS Tier 2 NOC organization with major and critical system issues. • Liaise with NOC management, Sales Engineers, Service Delivery Mgrs, Advanced Diagnostics Engineers, and other internal teams to aid in resolving customer escalations and product issues. • Provide vendor management for all Managed Services clientele. • Periodically perform after hours maintenance windows where necessary to resolve system issues for all MS accounts. • Perform system root cause analysis and service failure investigation reports - (RCA/SFI). • Assist in cross-peer training in internal NOC organizations. • Rely on experience and judgment to plan and accomplish everyday tasks and goals.
What they like about Avaya Inc.:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Dallas, Teleworker, Nortel CS1K, routing, Avaya CM, collaboration, troubleshoot, VoIP, Unified communications, Telephony, provisioning, NARS/BARS, Maintenance, Patching, VDN/Vectors, Mobility, administration, Voice Support Engineer, Customer Support Engineer, Voice Network Support
Skills
Avaya CM, Nortel CS1K Systems, Avaya VDN/Vectoring, VoIP Telephony, SIP/T-1/E-1 Trunking/Routing, Ethernet/Switching, LAN/WAN, SMGR/SM, Unix/Linux/Windows operating systems, Meridian Mail Administration/Maintenance, Avaya Aura Messaging Administration, Avaya One-X, Microsoft Excel, MS PowerPoint, MS Visio, and word processing, ASBCE, IP Subnetting, QoS and IPV4/IPV6 model, Multi-tasker, Meridian-1 Small/Large Enterprise Systems, Skype for Business/Lync/MSOC, vxWorks based CSS - CP-PM/CPP-IV, Linux based CPMG-CS/CPDC-CS/SS/MG, EM/UCM
Information about Avaya Inc.
Company Rank: Not Available
Average length of employment : 6 years
Average salary of employees: $75,000
These are some of the questions we asked our climbers about their experiences with Avaya Inc.:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Avaya Inc. had these interests:
| Websites | |
|---|---|
| LinkedIn https://www.linkedin.com/in/fred-walker-81a36966 |
Personal Profile |
