Silk Road Technology Work Values

Daily Duties at Silk Road Technology:

As an individual contributor, lead implementation projects for web-based applicant tracking system, OpenHire, and onboarding/life events system, RedCarpet in partnership with customers’ Human Resources teams. Drive efforts to deliver exemplary customer service. Advise customer recruiting departments on streamlining workflow and candidate and employee management practices to best utilize suite of Human Capital Management solutions. Train new employees on SilkRoad systems and software, project management techniques, priority management, and responsibilities clarification. As Professional Services Manager, lead a team of up to 50 individual service consultants, project managers and technical service engineers responsible for the deliver of SilkRoad’s suite of human capital management solutions (recruiting, onboarding/life events, learning and performance management, HRMS).

What they like about Silk Road Technology:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Project, Customer, Success, Software, Service, Implementation, Virtual, Agile, Waterfall, Manager, HTML, Data, Integration, Consulting, Consultant, SDLC, Upsell, Mentor, Cloud, Client, Professional, Delivery, Recruiting, Onboarding, Performance, Learning, HRMS, Benefits

Skills

Staff Supervision, Department Management, Project Management (Agile and Waterfall methods), Software Development Life Cycles, Workflow Coordination, Customer Service, Customer Success, End User Training, Team Leadership, Systems Implementations, Process Streamlining, Meeting Management, Cloud-based Saas Usage and Support, web-based Data Integration (SFTP, web-services), Professional Services Delivery, Operating within Budgets, Talent Management, Recruiting, Mentorship

These are some of the questions we asked our climbers about their experiences with Silk Road Technology: