Silk Road Technology Work Values

Daily Duties at Silk Road Technology:

As an individual contributor, lead implementation projects for web-based applicant tracking system, OpenHire, and onboarding/life events system, RedCarpet in partnership with customers’ Human Resources teams. Drive efforts to deliver exemplary customer service. Advise customer recruiting departments on streamlining workflow and candidate and employee management practices to best utilize suite of Human Capital Management solutions. Train new employees on SilkRoad systems and software, project management techniques, priority management, and responsibilities clarification. As Professional Services Manager, lead a team of up to 50 individual service consultants, project managers and technical service engineers responsible for the deliver of SilkRoad’s suite of human capital management solutions (recruiting, onboarding/life events, learning and performance management, HRMS).

What they like about Silk Road Technology:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Project, Customer, Success, Software, Service, Implementation, Virtual, Agile, Waterfall, Manager, HTML, Data, Integration, Consulting, Consultant, SDLC, Upsell, Mentor, Cloud, Client, Professional, Delivery, Recruiting, Onboarding, Performance, Learning, HRMS, Benefits

Skills

Staff Supervision, Department Management, Project Management (Agile and Waterfall methods), Software Development Life Cycles, Workflow Coordination, Customer Service, Customer Success, End User Training, Team Leadership, Systems Implementations, Process Streamlining, Meeting Management, Cloud-based Saas Usage and Support, web-based Data Integration (SFTP, web-services), Professional Services Delivery, Operating within Budgets, Talent Management, Recruiting, Mentorship

These are some of the questions we asked our climbers about their experiences with Silk Road Technology: